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Communication Skills Overview for Large Groups

Learning and skill-building can be accomplished in a large group setting, and can be engaging and fun at the same time. It is extremely valuable for an organization to have a consistent approach and understanding of business communications skills. When people are on the same page about how they are, and should be communicating, the feedback process is strengthened, greater support and cohesiveness develops in the group, and teams function at a higher level.

This 2-5 hour program covers the 3 critical issues in communication:

·Behavioral Skills effective eye contact, posture, gestures, voice, facial expression, use of space, use of notes and visual aids, etc. The entire group is involved through videotape feedback, participatory exercises, and coaching for volunteers.

·Content Skills clarity, succinctness, impact and memorability, the 5 levels of detail, and listener-focused language are interactively discussed. Participants will learn to use content tools that they can apply immediately. Cor Communications' Message Map, PEARL Principles, DNA listener profile, and Detail Pyramid are provided.

·Interaction Skills approaches for aligning, generating listener involvement, handling difficult questions, probing, clarifying, and defusing hostility are presented. Participants will learn and use Cor's ART Response model during the session.

For your conference, kickoff, group off-site, or other business gathering, leverage greater value from the event. Add this dynamic, fun, learning-intensive program to the agenda.

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IMPROV PLAYSHOP
At The Heart of Creativity

"Imagination is more important than knowledge." - Albert Einstein
As we accelerate into the new millennium, so does the process of change. Organizations are already constantly restructuring; new markets are instantly emerging or disappearing; and work environments are mutating into unrecognizable forms. In such a climate of unpredictable change, innovation, flexibility, creativity, and imagination are truly the keys to success...and a sense of humor doesn't hurt either!

Have some fun, cultivate team synergies, and refresh productive juices while learning to:

· Tap into the transformative power of 'Yes'

· Accelerate the free associative thought process

· Reclaim the gems your inner-critic discards

· Open the floodgates to Imagination

· Let your body direct your mind

· Explore the 93.2754 million ways to release stress

· Free up blocked expressiveness

· Expand your creative and innovative abilities

This Playshop can be customized in limitless ways (no kidding?!) to enhance and enliven your group off-site, team meeting, or other company event.

Sometimes the most direct route to increased productivity is not a straight line.

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CREATING A SUCCESSFUL TEAM
 

This customized 1 day program is targeted for teams interested in elevating the level of functioning in their organizations, developing their communication skills as a group, and strengthening relationships, while having fun doing it.

Building a highly functioning team requires a great deal more than simply amassing individuals with complimentary subject matter expertise. Communities of people that work well together, and constantly improve their performance have three things in common:

1. They are aware of, and consciously work with their functional strengths and weaknesses
2. They cultivate inclusiveness around varying personality and communication styles
3. They deal effectively with diverse perspectives and conflict

I.  Team Functioning

Cor consultants facilitate a series of fun and highly interactive exercises designed to explore and develop key issues related to team functioning including:

• Creativity and Innovation
• Trust
• Leadership and Collaboration
• Communication

II.  Personality/Communication Styles

1. Explore a model delineating 4 common personality/communication styles
2. Create a dynamic assessment of communication styles within the team
3. Begin applying awareness of communication styles in various interactions

III.  Managing Conflict

• Skills development and coaching will focus on:
• Projecting openness through communication behaviors
• Persuasiveness and communication clarity
• Demonstrating good listening
• Understanding other team member concerns
• Defusing hostility
• Acknowledging diverse points of view without giving up your own
• Using positive, forward-moving, and listener focused language
• Promoting true win/win results

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